IS AUGUST HALL AN ALL AGES VENUE?
Age restrictions vary by show. Please check each show's event description for specific information. If a show is 21+ it will be clearly marked.
I LOST MY ID - IS THERE ANY WAY I CAN STILL GET INTO THE SHOW?
Yes. A passport, birth certificate or any other form of official identification with a name and photo will work.
DOES AUGUST HALL OFFER SEATING?
August Hall is a general admission venue with a small section of raised seating on the ground floor. These seats are offered on a first come, first serve basis -- so we highly recommend arriving early if you're interested in sitting during a show. If you require ADA accommodations, please reach out to our team at SEATING@AUGUSTHALLSF.COM
ARE THERE ATMs AVAILABLE? DO YOU ACCEPT CREDIT CARDS?
Yes, ATMs are available throughout the venue.
We also accept all major credit cards.
WHAT TIME DOES THE SHOW START? CAN I COME EARLY?
Please check our website and your ticket / order confirmation for showtimes.
Our restaurant, FIFTH ARROW, is located right next door (430 Mason Street) and is open before and after most shows for food, drinks, bowling and games. On show dates, stop by Fifth Arrow for dinner and drinks* before the show and you'll be eligible to enter August Hall 10 minutes earlier than the general public. PLUS: Because Fifth Arrow is connected to August Hall's lobby, you'll also be able to go straight from the restaurant to the music hall without ever having to go outside.
*$20 minimum per person.
I'M FANCY AND I LIKE VIP TICKETS AND TABLE SERVICE. IS THAT SOMETHING THAT YOU OFFER?
We offer VIP tickets for most concerts and table service for some events. Please check our website, ticket page or show description for more information on these offerings.
I LOST SOMETHING! DO YOU HAVE A LOST & FOUND?
Please e-mail HELLO@AUGUSTHALLSF.COM to request information on lost items.
DO YOU HAVE A COAT CHECK?
Yes -- we offer coat check service for $2 per item downstairs at FIFTH ARROW. Fifth Arrow is connected to Fifth Arrow's front lobby: Head left when you enter the venue and head down the stairs to enter Fifth Arrow / find the coat check.
DOES AUGUST HALL HAVE A DRESS CODE?
Dress code is subject to change on an event to event basis. Generally, we prefer that guests avoid wearing athletic jerseys, sweats. overly baggy clothes. etc.
ARE YOU HANDICAP ACCESSIBLE?
Absolutely. If you require special assistance, please send a request to SEATING@AUGUSTHALLSF.COM at least one week prior to the event you are planning to attend and our staff will contact you with details. Please use the main entrance to August Hall when you arrive.
CAN I TAKE PHOTOS AND VIDEOS?
Yes. Non-professional cameras are allowed in August Hall as long as the performer / management has not specified otherwise (check our website / your order confirmation for details).
For press / photo coverage inquiries, please reach out to the performer / management directly.
DOES AUGUST HALL OFFER FOOD AND DRINKS?
August Hall has five bars throughout the venue offering a variety of curated cocktails, beers, and wine. For a pre or post show bite, stop by our restaurant and gaming parlor -- Fifth Arrow -- next door to the venue. Eating, drinking, or playing at Fifth Arrow before a show will also grant you the opportunity to enter the venue 10 minutes earlier than the general public ($20 minimum per person).
I'M COMING STRAIGHT FROM WORK -- IS IT OK TO BRING MY LAPTOP INTO THE VENUE?
For the safety of your technology, we ask that all bags containing Laptops, Tablets and iPads be checked into our Coat Check (located downstairs at Fifth Arrow) before entering the venue.
IS IT OK TO BRING A PURSE OR BAG WITH ME?
Small to medium sized personal bags, purses, and backpacks are permitted into the venue. If a bag or backpack is too big, you may be asked by security to check your item in Coat Check (located downstairs at Fifth Arrow) for the comfort of other attendees.